SHIPPING

SHIPPING POLICY

We ship worldwide! Our main shipping regions include the U.S., Canada, Australia, Europe, and Mexico.

All orders are processed within 3-10 business days before being shipped. To ensure your items arrive on time for your festival, please place your order by the dates listed below.

We are not responsible for lost or stolen packages during transit. Please contact the carrier for any issues regarding delivery of your package.

We require customers to input their correct and complete shipping address during the checkout process.

We are not responsible for shipping delays caused by the carrier. Please order by our deadlines listed below for specific upcoming events.

We ship via USPS, UPS, and DHL.
We have a 3-10 business day processing time before orders are shipped out. Once processed, your order gets shipped via the shipping method you choose at checkout.
GET RAVY is not responsible for lost or stolen packages during transit. Please contact the carrier for any issues regarding delivery of your package. We offer Route Package protection at checkout to ensure your order is protected.
As part of our shipping policy, we require customers to input their correct and complete shipping address during the checkout process. We cannot be held responsible for packages that are delivered to the wrong address due to incorrect information provided by the customer. It is the customer's responsibility to ensure that the shipping address is accurate and up-to-date.
If you believe you entered the wrong address, please contact us immediately for assistance.

In the event that a package is returned to us due to an incorrect address provided by the customer, we will attempt to contact the customer to obtain the correct information. The customer will be responsible for any reship fees.
All sales are final. We do not accept cancellations once an order is placed. If you experience an extenuating circumstance, please contact us within 24 hours of placing your order at getravy@gmail.com and we’ll do our best to assist you.
While we do our best to process and ship all orders in a timely manner, GET RAVY is not responsible for any shipping delays once a package has been handed over to the carrier. This includes delays caused by weather, carrier issues, or other unforeseen circumstances. We recommend placing your order well in advance of your event or festival to ensure timely delivery. Unfortunately, we cannot guarantee delivery dates and are not liable for packages that do not arrive in time for your festival or event.

International shipping

Please note that your order may be subject to customs fees, which are determined by your country's customs regulations. These fees are not included in the total purchase price or shipping cost at checkout. Any applicable duties or taxes must be paid by the recipient upon delivery.

We are not responsible for any custom fees upon arrival.

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